Privacy Policy
1. Who We Are (Data Controller)
DaltonTx Limited is the data controller responsible for the personal data collected and processed through this website.
Our registered address is C/O Mishcon De Reya, Africa House, 70 Kingsway, London, WC2B 6AH.
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us by email: info@daltontx.com
2. What Personal Data We Collect
Information You Provide Directly:
- Contact Information: Name, email address, phone number (e.g., when you contact us through forms, subscribe to newsletters, or make enquiries).
- Communications: Records of correspondence with us (e.g., emails, chat logs).
- Feedback and Surveys: Information you provide in surveys or feedback forms.
- Job Applications: Information you provide when applying for a job with us.
Information We Collect Automatically:
- Technical Data: IP address, browser type and version, operating system, device information, referring website, pages visited, time and date of visit, time spent on pages, and other usage data. This information is often collected through cookies and similar tracking technologies.
- Location Data: If you consent to it, we may collect your precise or approximate location data (e.g., through your device's settings).
Information We Receive from Third Parties:
- Analytics Providers: Information from analytics tools (e.g., Google Analytics) that help us understand website usage.
- Social Media Platforms: If you interact with our social media pages or connect your social media account to our website (depending on your privacy settings with those platforms).
3. How We Use Your Personal Data
To Communicate with You:
- To respond to your enquiries and requests.
- To send you important notices and updates about our services or this Privacy Policy.
- To send you marketing communications (where you have provided consent or we have a legitimate interest to do so, in accordance with applicable law).
To Improve Our Website and Services:
- To analyse website usage and trends.
- To personalise your experience on our website.
- To conduct research and development.
- To ensure the security and functionality of our website.
For Legal and Compliance Purposes:
- To comply with applicable laws, regulations, and legal processes.
- To protect our rights and the rights of others.
- To prevent fraud and other illegal activities.
For Recruitment Purposes:
- To process job applications.
4. Legal Basis for Processing Your Personal Data
- Consent: Where you have given us explicit consent to process your personal data for a specific purpose (e.g., for marketing communications). You have the right to withdraw your consent at any time.
- Legal Obligation: Where the processing is necessary for us to comply with a legal obligation (e.g., to keep records for tax purposes).
- Legitimate Interests: Where the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests (e.g., to improve our website and services, for direct marketing where permitted by law).
5. Cookies and Similar Tracking Technologies
Our website uses cookies and similar tracking technologies (e.g., pixels, web beacons) to collect information about your browsing activities. We use this information to:
- Enhance your user experience.
- Analyse website traffic and performance.
- Personalise content and advertisements (where applicable).
You can manage your cookie preferences through your browser settings.
6. Sharing Your Personal Data
We may share your data with:
- Service Providers: Third-party companies that provide services on our behalf, such as payment processors, website hosting providers, analytics providers, email marketing platforms, and customer support services. These providers are contractually obligated to protect your personal data.
- Business Partners: Where necessary to provide a service you have requested.
- Professional Advisors: Such as lawyers, accountants, and auditors.
- Regulatory Authorities: When required by law or legal process, we may disclose your personal data to government agencies or other regulatory bodies.
- In Connection with Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
- Other Third Parties: With your consent or as otherwise permitted or required by law.
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside the UK and the European Economic Area (EEA) that may not have data protection laws that provide the same level of protection as those in the UK. Where we transfer your personal data outside the UK, we will ensure that appropriate safeguards are in place, such as:
- Transferring to countries that have been deemed to provide an adequate level of protection by the UK government.
- Implementing Standard Contractual Clauses approved by the UK government.
- Relying on other legally permitted transfer mechanisms.
8. Data Security
We have implemented appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:
- Encryption of data at rest and in transit.
- Firewalls and intrusion detection systems.
- Access controls and authorisation procedures.
- Regular security assessments and updates.
- Staff training on data protection and security.
While we strive to protect your personal data, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.
9. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we will retain:
- Contact and account information for as long as you have an active account with us or as needed to provide you with services.
- Order information for as long as required for legal and accounting purposes (typically for several years after the transaction).
- Marketing communication preferences until you unsubscribe.
We may retain certain personal data for longer periods if necessary for our legitimate business interests or as required by law.
10. Your Rights Under the UK GDPR
Under the UK GDPR, you have certain rights regarding your personal data, including:
- The Right to Access: You have the right to request access to the personal data we hold about you and to receive a copy of it.
- The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- The Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your personal data in certain circumstances.
- The Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- The Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
- The Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.
- Rights in Relation to Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless there is a lawful basis for such processing.
- The Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
11. Exercising Your Rights
To exercise any of your rights, please contact us using the contact details provided in Section 1 of this Privacy Policy. We will respond to your request without undue delay and in accordance with applicable law. We may need to verify your identity before processing your request.
12. Complaints
If you have any concerns about how we process your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. You can contact the ICO at:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: www.ico.org.uk
Helpline: 0303 123 1113
We would appreciate the opportunity to address your concerns directly before you approach the ICO, so please contact us in the first instance.
13. Links to Other Websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically. Significant changes may be notified to you more prominently.